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We can provide training and help in the following - •Use of e-mail and chosing a mail client such as Outlook Express. •Microsoft Office products. •Skype and Messenger to allow you free communication with friends and relatives. •Understanding photographs and photo formats on a PC. •File compression for sending files across the Internet and data back-up. •Firewalls - explaining the options and what they do. •Spyware - what it is and how it can be removed. •Printers - what are your options. •Scanners - explain the terminology and file sizes. •General terminology •Printing invoices and sites of interest to file. •File management. •Understanding physical drives, logical drives and partitions. •Creating music CDs and data CDs. •Creating video DVDs and data DVDs. •Using Internet Explorer history to discover where you or others have been. •Safe use of secure sites for online purchasing and banking. •Watching DVDs on the computer. •Listening to missed radio programmes. •Watching missed TV programmes/Podcasts. •Investment tracking.